Terms of Service

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Effective Date

These Terms of Service are effective as of June 27, 2025.

1. Acceptance of Terms

By accessing or using the PersonaX platform, you agree to be bound by these Terms. If you do not agree, do not use the service.

2. Eligibility

You must be at least 18 years old and legally able to enter into contracts to use PersonaX. You agree to provide accurate information at all times.

3. Services Provided

PersonaX offers AI-powered tools and automation for dealerships and related businesses. Features may include lead capture, automated messaging, analytics, and more. Features are subject to change without notice.

4. User Conduct

5. AI Disclosures

PersonaX uses AI to generate messages, responses, and behavior predictions. These responses may contain inaccuracies. You agree not to rely on PersonaX as a source of legal, financial, or professional advice.

6. Intellectual Property

All rights to PersonaX’s technology, branding, and services are owned by PersonaX. You retain rights to your business data but grant us a license to use it as needed to provide and improve the service.

7. Payment & Billing

Subscriptions are billed monthly in advance based on the selected tier. Setup fees (e.g., for Showroom AI) are separate. Payments are non-refundable unless explicitly stated in writing. You are responsible for maintaining a valid payment method.

8. SMS & Communication Terms

By providing a phone number, you agree to receive automated text messages. Standard rates apply. You can opt out anytime by replying STOP. For more, see SMS Terms.

9. Termination

We may suspend or terminate your access at any time for violations of these Terms or other misuse. You may cancel anytime; upon cancellation, services will end at the end of your billing period.

10. Limitation of Liability

To the fullest extent permitted by law, PersonaX is not liable for indirect, incidental, or consequential damages. Our total liability will not exceed the amount you paid us in the 12 months preceding a claim.

11. Indemnification

You agree to indemnify and hold harmless PersonaX and its affiliates against any claims arising from your misuse of the platform or violation of these Terms.

12. Governing Law & Dispute Resolution

These Terms are governed by Texas law. Disputes will be resolved via binding arbitration in Hood County, Texas. You waive rights to class-action suits or jury trials.

13. Modifications

We may update these Terms from time to time. The most recent version will always be posted on this page. Continued use after updates means you accept the changes.

14. Contact

If you have questions about these Terms, contact us at privacy@personax.co.